Getting Started  
Syllabus This introduces the class, lists the reading, and describes the structure of the course assessment.

download here

Mini-introduction Your introduction to me. Please complete it, save it (file is your name), save as PDF and upload (see bottom of this page).

download here

Course projects This course has a final course presentation.

Getting Feedback  

Upload Use this space to upload your class projects. Please only use lower case for file names. Do not use special characters, like apostrophe ('), slash (/ ), quotation marks (") or Chinese characters. You can use RAR or ZIP for multiple files.

Feedback Below are your projects with my feedback. Please e-mail me if you have comments or questions.

Getting Class Materials  

Reference Take a look at these videos or read these files. They are part of our class. These files are big. Use a fast connection to download! The VLC player is useful as it handles many formats. It is found here..


link to forms.pdf

Session 1

Session 1 - part readings.pdf

Session 2

Part readings McDonalds and KFC in China.pdf

Session 3

Part readings - listening to customers.pdf
Giving Feedback  

Give feedback Feedback helps improve classes. This is not connected with your grade. It is anonymous. Thank you for your input. Click here to complete the form and click "submit".